We implement Artificial Intelligence connected to your documents, data and systems, with security, traceability and operational control.

We help you identify the right use case, choose the right architecture and take the solution to production without exposing sensitive information.

Process assessment
Connected data and systems
AI tailored to operations
Production with control

Quick overview

What we can implement

A simple read to understand what each service does, when it makes sense and what results your company can expect.

Agents connected to systems

We build agents that query APIs, databases, CRM, ERP, ticketing and internal tools.

When it fits

When conversation is not enough and you need to act on real systems.

Who it is for

Operations, support, purchasing, administration, claims and back office.

Result

Controlled process automation, with permissions and validations.

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Customer service agents

We build chat and voice agents that answer inquiries, qualify leads and book appointments 24/7.

When it fits

When inquiry volume outgrows your team or customers wait too long for an answer.

Who it is for

Contact centers, support, sales, bookings, medical scheduling and any business with high inquiry volume.

Result

Instant responses, lighter workload and a handoff to a person when it matters.

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Private AI for your operations

We build internal assistants that use company information without exposing sensitive data.

When it fits

When you need to query internal knowledge with permissions, traceability and control.

Who it is for

Organizations with sensitive data, complex processes or security and compliance requirements.

Result

Faster, more reliable answers without losing control over your information.

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AI governance and security

We define rules, permissions, auditing and monitoring to use AI responsibly.

When it fits

When the organization needs to adopt AI without losing operational, legal or technical control.

Who it is for

Regulated companies, IT, compliance, security, legal and leadership.

Result

A clear framework to operate with security, traceability and continuous improvement.

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EU AI Act compliance

We prepare your company to comply with the European AI regulation: inventory, risk, documentation and oversight.

When it fits

When you use or sell AI in Europe and need to prove compliance before an audit or a customer asks for it.

Who it is for

Companies operating in the European Union or selling to European customers, compliance, legal and IT.

Result

Documented evidence of compliance and lower exposure to penalties.

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Chat with internal documents

We turn PDFs, manuals, regulations and knowledge bases into a chat with verifiable sources.

When it fits

When the information exists but is scattered, and finding a reliable answer is hard.

Who it is for

Support, operations, legal, compliance, HR and teams with lots of living documentation.

Result

Fewer manual searches and consistent answers based on real documents.

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AI data analysis and reporting

We let you query databases in plain language and generate automated reports for every team.

When it fits

When the data exists, but every report depends on an analyst or hand-built spreadsheets.

Who it is for

Leadership, finance, operations, sales and teams that make data-driven decisions.

Result

Answers in minutes and reports that build themselves, with verifiable numbers.

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Agent security and red teaming

We attack your AI solutions in a controlled way to find flaws before someone else does.

When it fits

When an agent accesses real data or systems and you need to know what happens if someone tries to manipulate it.

Who it is for

Security, IT and product teams, and companies with agents in production.

Result

Vulnerabilities found and fixed before they impact operations.

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AI training for teams

We train each team to use AI productively and safely, with documented records.

When it fits

When teams use AI without shared criteria or the company needs to prove AI training.

Who it is for

Leadership, middle management, operations, IT and compliance.

Result

Teams that use AI with judgment, fewer risks and proof of training.

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Assessment and roadmap

We identify real opportunities, risks, required data and next steps before you invest.

When it fits

When the company wants to move forward but does not know where to start or what to prioritize.

Who it is for

Leadership, IT, operations and business units that need a roadmap before implementing.

Result

A concrete plan to decide what to implement first, what to avoid and how much effort it takes.

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Specialized models

We adapt models to follow your business formats, rules and criteria.

When it fits

When a general-purpose model does not answer with the accuracy or structure your operation needs.

Who it is for

Teams with repetitive classification, extraction, support, writing or analysis tasks.

Result

Greater consistency in tasks that repeat often and require clear criteria.

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Model validation in the cloud

We test and adapt models on cloud GPUs before you invest in your own infrastructure.

When it fits

When you want to validate a solution without buying specialized hardware upfront.

Who it is for

Teams that need to test quickly, train occasionally or compare alternatives.

Result

Lower upfront investment and a clearer decision on costs, quality and infrastructure.

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Technical decisions, no hype

You do not need to train a model from scratch

In most cases there is no need to build a model from scratch. First we define whether it makes more sense to search documents, connect systems, adapt a model or set up a private platform.

Ask about the right architecture

RAG

When AI needs to answer using internal documents.

Fine-tuning

When AI must learn a specific format, style or criteria.

AI agents

When AI needs to query systems or run processes.

Local LLM

When privacy and data control are the priority.

Cloud training

When you want to validate quickly without buying hardware.

Scope

What each implementation includes

For teams that need to review scope, deliverables, technologies, timelines and working method before moving forward.

Agents connected to systems

We build agents that query information, execute authorized steps and assist users within controlled business workflows.

Estimated time

6 to 12 weeks.

Expected result

An agent connected to real systems, with controlled actions, traceability and gradual rollout.

Automate processes

Common situations

  • Repetitive manual processes.
  • Disconnected systems.
  • Users who need to check multiple platforms.
  • Delays in internal operations.
  • Lack of intelligent automation.

What we deliver

  • Process map and business rules.
  • Agent tools and connectors.
  • Permissions, validations and auditing.
  • Human-approval workflows where applicable.
  • Gradual deployment with monitoring.

Technologies used

  • REST, GraphQL, SOAP APIs.
  • Databases: SQL Server, PostgreSQL, MySQL, Oracle.
  • Integrations: SAP, CRM, ERP, ticketing, email, documents.
  • Architecture: microservices, event-driven, queues, Kafka, SQS.
  • Agents: tool calling, MCP servers, LangGraph or equivalent frameworks.
  • Security: role-based permissions, auditing, validations, human-in-the-loop.

Working methodology

  • Process mapping.
  • Identification of systems and permissions.
  • Agent tool design.
  • Connector implementation.
  • Control of allowed actions.
  • Auditing and traceability.
  • Gradual production rollout.

Customer service agents

We deploy agents that respond on WhatsApp, web, email or phone, look up your systems and hand off to a person with full context when the case requires it.

Estimated time

3 to 8 weeks.

Expected result

An agent that resolves frequent inquiries, captures leads and hands off to a person only when it adds value.

Automate my customer service

Common situations

  • Repetitive inquiries that overwhelm the team.
  • Customers left unanswered after business hours.
  • Leads lost before they reach sales.
  • Customer data scattered across several systems.

What we deliver

  • Chat or voice agent connected to your channels.
  • Integration with CRM, calendar, ticketing or management system.
  • Handoff rules to people with full context.
  • Metrics dashboard: resolution, response times and satisfaction.
  • Ongoing tuning with real conversations.

Technologies used

  • Channels: WhatsApp Business, web chat, email and telephony.
  • Voice: real-time speech recognition and synthesis, Twilio.
  • CRM and support: HubSpot, Salesforce, Zendesk.
  • Agents: tool calling, MCP servers, LangGraph.
  • Knowledge: RAG over manuals, policies and FAQs.
  • Monitoring: Langfuse, OpenTelemetry, conversation metrics.

Working methodology

  • Analysis of inquiries and contact reasons.
  • Flow and handoff criteria design.
  • Channel and system integration.
  • Testing with real conversations.
  • Gradual rollout by channel.
  • Measurement and continuous improvement.

Private AI for your operations

We design private assistants connected to internal knowledge so teams and operational areas can query critical information securely.

Estimated time

4 to 12 weeks depending on scope.

Expected result

A private AI platform ready to operate with internal sources, clear permissions and production monitoring.

Request a private AI assessment

Common situations

  • Information scattered across documents and systems.
  • Risk of uploading sensitive data to public tools.
  • Lack of clear permissions and traceability.

What we deliver

  • Private or on-premise architecture.
  • Assistant connected to internal sources.
  • Role-based access control.
  • Logs, metrics and operational documentation.

Technologies used

  • Open-weight models: Qwen, Mistral, Llama, Gemma.
  • Enterprise serving: vLLM, private endpoints and OpenAI-compatible APIs.
  • APIs: OpenAI-compatible API, REST, FastAPI, Node.js.
  • Security: OAuth2, Keycloak, JWT, RBAC, VPN.
  • Infrastructure: Docker, Kubernetes, Linux, private cloud or on-premise.
  • Observability: OpenTelemetry, Prometheus, Grafana, Langfuse.

Working methodology

  • Data and use case assessment.
  • Secure architecture design.
  • Integration with internal sources.
  • Accuracy and security testing.
  • Launch and training.

AI governance and security

We design technical and operational controls so every solution has permissions, auditing, quality criteria and defined owners.

Estimated time

2 to 8 weeks.

Expected result

An operational framework to use AI with permissions, metrics, auditing and continuous improvement criteria.

Design controls for my company

Common situations

  • Risk of data leaks.
  • Uncontrolled use of public tools.
  • No auditing of answers.
  • Legal or compliance uncertainty.

What we deliver

  • Risk map and usage policies.
  • Access controls and auditing.
  • Guardrails and answer evaluation.
  • Technical and functional monitoring.
  • Continuous improvement plan.

Technologies used

  • RBAC, OAuth2, SSO, Keycloak.
  • Secure logging and traceability.
  • PII detection.
  • Guardrails.
  • Prompt injection defense.
  • Groundedness and hallucination rate evaluation.
  • Monitoring with Langfuse, OpenTelemetry, Grafana, Prometheus.

Working methodology

  • Risk review.
  • Data classification.
  • Usage policy definition.
  • Control design.
  • Audit implementation.
  • Answer evaluation.
  • Continuous improvement.

EU AI Act compliance

We survey the AI systems in use, classify them by risk level and build the documentation, logs and controls the AI Act requires.

Estimated time

3 to 10 weeks depending on the number of systems.

Expected result

An audit-ready compliance file and a clear plan to meet the regulation deadlines.

Assess my AI Act compliance

Common situations

  • Not knowing which AI systems are used across the company.
  • Uncertainty about which use cases are high-risk.
  • Transparency obligations in force since August 2026.
  • December 2027 deadline for high-risk systems.

What we deliver

  • AI system inventory.
  • Risk classification under the AI Act.
  • Technical documentation and activity logs.
  • Human oversight procedures.
  • Remediation plan with owners and deadlines.

Technologies used

  • Frameworks: EU AI Act, ISO/IEC 42001, NIST AI RMF.
  • Alignment with GDPR, NIS2 and DORA.
  • Secure logging and decision traceability.
  • Bias, accuracy and robustness evaluation.
  • Monitoring with Langfuse, OpenTelemetry and Grafana.

Working methodology

  • Survey of AI systems and vendors.
  • Risk classification.
  • Gap analysis.
  • Documentation and logs.
  • Human oversight design.
  • Remediation plan and follow-up.

Chat with internal documents

We implement document chats that search internal sources, retrieve relevant context and answer with citations so every response can be validated.

Estimated time

2 to 6 weeks.

Expected result

A document chat that answers with sources, reduces manual searches and improves answer consistency.

Build a chat with my documents

Common situations

  • Documentation that is hard to search.
  • Inconsistent answers across departments.
  • A lot of time wasted looking for information.
  • Need to answer using verifiable sources.

What we deliver

  • Document ingestion and update pipeline.
  • Private vector database.
  • Chat with source citations.
  • Answer quality evaluation.

Technologies used

  • Vector DB: Qdrant, pgvector, Weaviate, Milvus.
  • Embeddings: bge-m3, e5, nomic, Qwen embeddings.
  • Document parsing: PDF, DOCX, TXT, HTML, CSV.
  • Orchestration: LangChain, LlamaIndex or a custom implementation.
  • Models: Qwen, Mistral, Llama, Gemma.
  • UI: React, Next.js or a custom interface aligned with permissions and internal workflows.

Working methodology

  • Document survey.
  • Cleaning and normalization.
  • Vector database indexing.
  • Prompt and retrieval design.
  • Answer evaluation.
  • Private deployment.

AI data analysis and reporting

We connect AI to your databases and BI tools to answer business questions, flag deviations and generate recurring reports.

Estimated time

3 to 8 weeks.

Expected result

A reliable data assistant and automated reports that cut manual analysis work.

Query my data with AI

Common situations

  • Manual reports that take days.
  • Reliance on a few people to query data.
  • Information spread across sources with no single view.
  • Deviations detected too late.

What we deliver

  • Natural-language query assistant.
  • Scheduled automated reports.
  • Alerts on deviations and key metrics.
  • Role-based permissions over the data.
  • Traceability of every generated query.

Technologies used

  • Databases: PostgreSQL, SQL Server, MySQL, Oracle.
  • Text-to-SQL with query validation.
  • BI: Power BI, Looker Studio, Metabase.
  • Python, pandas and notebooks for analysis.
  • Models: OpenAI, Claude, Gemini, Qwen, Llama.

Working methodology

  • Survey of key questions and reports.
  • Data source mapping.
  • Semantic model and permissions.
  • Accuracy testing with real cases.
  • Report automation.
  • Launch and training.

Agent security and red teaming

We test agents and assistants against prompt injection, data leakage and unauthorized actions, and leave defenses and automated tests for every new release.

Estimated time

2 to 6 weeks.

Expected result

An agent tested against real attacks, with active defenses and tests that run on every change.

Assess my AI security

Common situations

  • Agents with access to sensitive data or critical actions.
  • Prompt injection risk through documents or emails.
  • No AI-specific security testing.
  • Customer requirements or security audits.

What we deliver

  • Threat map of the AI system.
  • Documented red teaming tests.
  • Prioritized vulnerability report.
  • Guardrails and controls implemented.
  • Automated tests for every release.

Technologies used

  • OWASP Top 10 for LLM applications.
  • Direct and indirect prompt injection.
  • PII detection and data leakage prevention.
  • Guardrails and action validation.
  • Least privilege, auditing and human-in-the-loop.

Working methodology

  • Architecture and permissions review.
  • Threat modeling.
  • Controlled attacks.
  • Finding prioritization.
  • Defense implementation.
  • Continuous regression testing.

AI training for teams

We design hands-on, role-based workshops with real company cases and usage policies, and keep documented records to meet the AI Act AI literacy obligation.

Estimated time

1 to 4 weeks.

Expected result

Trained teams, clear usage policies and the documentation needed to prove the training.

Train my team

Common situations

  • Uneven AI usage across teams.
  • Sensitive data pasted into public tools.
  • Low adoption of tools already paid for.
  • AI literacy obligation in the European Union.

What we deliver

  • Hands-on, role-based workshops.
  • Responsible AI usage guide.
  • Library of prompts and company use cases.
  • Documented training records.
  • Follow-up adoption assessment.

Technologies used

  • Assistants: ChatGPT, Claude, Gemini, Microsoft Copilot.
  • Automation: n8n, Make.
  • Usage policies and data classification.
  • Article 4 of the EU AI Act.

Working methodology

  • Assessment of current usage.
  • Role-based program design.
  • Workshops with real cases.
  • Usage policies and guides.
  • Evaluation and records.

Assessment and roadmap

We help prioritize use cases, estimate effort, define architecture and build an actionable roadmap.

Estimated time

1 to 2 weeks.

Expected result

A clear plan to decide what to implement first, what to avoid and how to move forward with lower risk.

Request an assessment

Common situations

  • Not knowing where to start.
  • Isolated initiatives without a strategy.
  • Risk of investing in the wrong tools.
  • Lack of clarity between RAG, fine-tuning, agents or local models.

What we deliver

  • AI opportunity map.
  • Impact/effort/risk prioritization.
  • Architecture recommendation.
  • Actionable roadmap.
  • Initial estimate of timelines, costs and dependencies.
  • Business case with ROI metrics for each initiative.

Technologies used

  • Proprietary and open-weight LLMs.
  • RAG.
  • Fine-tuning.
  • Vector DB.
  • Cloud GPU.
  • Local infrastructure.
  • APIs and system integration.
  • Security, compliance and observability.

Working methodology

  • Stakeholder interviews.
  • Process survey.
  • Analysis of available data.
  • Use case identification.
  • Prioritization by impact/effort/risk.
  • Technology recommendation.
  • Implementation roadmap.
  • Initial estimate of timelines and costs.

Specialized models

We specialize models with real input and output examples to improve performance on a specific business task.

Estimated time

4 to 8 weeks.

Expected result

A model specialized for a specific task, measured against real examples and ready to integrate.

Find out if I need a specialized model

Common situations

  • The model does not follow the expected format.
  • Inconsistent answers on repetitive tasks.
  • Need to classify, extract or transform information.
  • Processes where RAG is not enough.

What we deliver

  • Designed and documented dataset.
  • Trained model or adapter.
  • Before/after evaluation.
  • Endpoint or artifact ready for deployment.
  • Maintenance recommendations.

Technologies used

  • Fine-tuning: LoRA, QLoRA, PEFT.
  • Frameworks: PyTorch, Hugging Face Transformers, Unsloth, Axolotl.
  • Models: Qwen, Mistral, Llama, Gemma.
  • Evaluation: test datasets, accuracy metrics, human validation.
  • Export: LoRA adapters, private endpoints and documented artifacts for deployment.

Working methodology

  • Task definition.
  • Dataset design.
  • Cleaning and labeling.
  • Base model selection.
  • Training.
  • Before/after evaluation.
  • Deployment and documentation.

Model validation in the cloud

We use GPU cloud infrastructure to validate models, measure quality and estimate costs before defining the final environment.

Estimated time

2 to 8 weeks depending on complexity.

Expected result

A technical and economic validation of the model without an upfront purchase of specialized hardware.

Validate a model without buying hardware

Common situations

  • High upfront hardware cost.
  • No internal GPU infrastructure.
  • Need to validate a use case quickly.
  • Projects that may later move to local or private cloud.

What we deliver

  • Configured cloud environment.
  • Training or fine-tuning completed.
  • Quality and cost measurement.
  • Final architecture recommendation.
  • Migration plan if applicable.

Technologies used

  • GPU Cloud: AWS SageMaker, Azure ML, Google Vertex AI, Lambda Cloud, RunPod, CoreWeave.
  • Managed fine-tuning: OpenAI, Azure AI Foundry, Amazon Bedrock, Vertex AI, Together AI, Fireworks AI.
  • Open-source training: Hugging Face, Axolotl, Unsloth, PEFT.
  • Subsequent deployment: private API, cloud endpoint, local server or on-premise.

Working methodology

  • Privacy and compliance assessment.
  • Cloud provider selection.
  • Data preparation.
  • Training or fine-tuning.
  • Quality evaluation.
  • Production cost estimate.
  • Final architecture recommendation.

Method

How we take a solution to production

We start from the real process, choose the right architecture and move forward with validation, security and integration from the first MVP.

01

Assessment

We survey processes, documents, systems, risks, users and opportunities with real impact.

02

Architecture

We define whether RAG, fine-tuning, agents, a local LLM, private cloud or a combination fits best.

03

Controlled MVP

We build a first working version with metrics, initial security and user validation.

04

Production

We add permissions, auditing, monitoring, integration, documentation and gradual rollout.

Industries where Dusare can accelerate results

SMBs adopting AI

Use case prioritization, MVPs, training and guidance to implement AI with low risk.

Finance and insurance

Policy and claims analysis, customer onboarding, fraud prevention, regulatory reporting and compliance.

Contact centers and customer service

Chat and voice agents, inquiry routing, call summaries and real-time assistance for agents.

Healthcare and occupational medicine

Certificate validation, document analysis, traceability, human review and rule enforcement.

Administrative back office

Emails, forms, invoices, delivery notes, employee files, approvals and repetitive tasks.

Companies with legacy systems

Gradual modernization through APIs, MCP, events, automation and integration without replacing the whole ecosystem.

Law and accounting firms

Contract review, case file search, reconciliations, payroll and client answers backed by sources.

Logistics and postal services

Claims, smart tracking, document validation, integration with WMS, SAP, APIs and operational systems.

Electronic security

Event analysis, automated reports, video analytics and integration with monitoring systems.

Founder-led

Technical judgment, business focus

Dusare is a founder-led boutique consultancy, driven by Ariel Sebastián Duarte. The work combines software architecture, automation and systems integration to turn concrete opportunities into production-ready solutions.

Ariel Sebastián Duarte

Founder & AI Solutions Architect

Production-oriented solution design.

Integration with internal systems and real processes.

Security, traceability and data control from day one.

Answer evaluation and quality monitoring.

Scalable, maintainable architecture.

Support from assessment through operation.

Vendor-agnostic approach: the right technology for each context.

Available platforms and technologies

Shown as tools we can integrate or use depending on the case; they do not represent clients, partners or certifications.

AI models and platforms

  • OpenAI
  • Anthropic Claude
  • Google Gemini
  • Meta Llama
  • Mistral
  • DeepSeek
  • Qwen
  • Gemma
  • xAI Grok
  • Azure AI Foundry
  • Amazon Bedrock
  • Google Vertex AI
  • Together AI
  • Fireworks AI
  • Hugging Face

Integration and development

  • MCP servers
  • LangGraph
  • MuleSoft
  • Make
  • n8n
  • Node.js
  • Python
  • Java
  • React
  • Cloudflare
  • PostgreSQL
  • SQL Server
  • MySQL
  • Oracle
  • SAP
  • Salesforce
  • HubSpot
  • Zendesk
  • WhatsApp Business
  • Twilio
  • Microsoft 365
  • CRM / ERP
  • Kafka
  • SQS
  • REST / GraphQL / SOAP

RAG, search and documents

  • Qdrant
  • pgvector
  • Weaviate
  • Milvus
  • LangChain
  • LlamaIndex
  • bge-m3
  • e5 embeddings
  • nomic embeddings
  • PDF / DOCX / CSV

Fine-tuning and training

  • LoRA
  • QLoRA
  • PEFT
  • PyTorch
  • Transformers
  • Unsloth
  • Axolotl
  • AWS SageMaker
  • Azure ML
  • RunPod
  • CoreWeave
  • Lambda Cloud

Serving, infrastructure and privacy

  • vLLM
  • Docker
  • Kubernetes
  • Linux
  • Private cloud
  • On-premise
  • OpenAI-compatible API
  • REST
  • FastAPI

Governance, security and observability

  • OAuth2
  • Keycloak
  • JWT
  • RBAC
  • SSO
  • VPN
  • Guardrails
  • PII detection
  • OpenTelemetry
  • Prometheus
  • Grafana
  • Langfuse

Want to automate a real process with private AI?

We start with an assessment to identify opportunities, risks, the required architecture and next implementation steps.